Frequently asked questions

At Myzah, we're a platform entirely dedicated to luxury second-hand goods. We buy and sell unique pieces, all authenticated and carefully verified by our in-house experts and entrupy technology. Myzah is independent and not affiliated with any of the brands we offer. To find out more about our commitment to responsible fashion and accessible luxury, please visit our “About us” page. Discover with us a world where every second-hand piece has a new story to tell.

Selling a bag on Myzah is easy. Simply send photos of your piece via WhatsApp to +33 7 89 98 01 19 or via our Contact button on our website. You'll receive an estimate within 48 hours. Then, together, we plan the shipment of your product with our carrier, and provide you with a prepaid label so that shipping is fully taken care of by us. Once received, your bag is authenticated, cleaned and posted on our website. You're paid as soon as the item is sold.

Although we don't have a physical showroom at the moment, we are entirely available to accompany you in your purchase. Buying a luxury product online, especially second-hand, is not always easy. Our aim is to provide you with all the information you need to fully appreciate each piece before finalizing your purchase. We would be delighted to organize video-conference calls to help you make the best choice. Feel free to contact us via chatbot, private message on Instagram or WhatsApp, and we'll send you detailed videos and additional images of the second-hand products you're interested in.

By opting for second-hand products, you're also adopting a sustainable, eco-responsible approach. By extending the life of products, you're helping to reduce waste and the environmental impact of the fashion industry. It's a choice that combines style, economy and respect for the environment, allowing you to invest in recent luxury pieces or vintage pieces steeped in history.

We can't announce upcoming sales in advance, but to make sure you don't miss a thing and stay informed of new offers and exceptional pieces, we invite you to follow us on our Instagram @Myzahofficiel where we're very active, and to subscribe to our newletters. You'll find all the latest news in real time!

At Myzah, our prices are fixed and cannot be negotiated, however, we regularly offer promotions and special offers.

To make sure you don't miss out, we invite you to follow us on our social networks and subscribe to our newsletter. If you subscribe to our newsletter, you'll receive -5% off your first order: all you have to do is give us your e-mail address!